SMART LIGHTING & SHADES MONTEREY COUNTY
Support
All work completed by Axiom Home Tech carries a one year limited warranty on equipment and 90 day labor warranty on installations. When something comes up, you can be assured we’ll do our best to make it right.
Service & Support
What We Cover In Our One Year Warranty *
Technical malfunctions to equipment after installation
Programming, and cabling issues
Defective equipment
What We Do Not Cover
Third party interference with technology
Physical damage or alteration carried out by user or third party to Axiom Home Tech installations
* After 90 days, we will assist in the return and replacement of defective equipment that is under manufacturers warranty but will charge normal labor rates.
Service Plans
We have partnered with OneVision Service to offer service support through a required membership plan.
Members receive a myriad of added benefits. All member service calls are triaged and then offered instant remote troubleshooting followed by an on-site appointment if needed. This allows for more efficient, timely and elevated service experiences for all our clients.
For service after your labor warranty has expired or for service on items not under warranty, a membership is required. View our membership plans below for more information and to sign up!