Resources
Our Promise
All work completed by Axiom Home Tech carries our one year limited warranty on equipment and installations. When something comes up, you can be assured we’ll do our best to make it right.
What We Cover In Our One Year Warranty
- Technical and/or malfunctions to equipment after installation
- Programming, and cabling issues
- Defective equipment
What We Do Not Cover
- Third party interference with technology (Cable provider outages, power disruptions etc)
- Physical damage or alteration carried out by user or third party to Axiom Home Tech installations
Service Rates
Axiom Home Tech welcomes support related requests beyond what is carried in our warranty. Our technicians will fix (if possible) or replace any problematic and/or defective equipment hourly at industry rates. Please inquire if you’d like to know our current service rates. Our rate covers diagnosing and/or replacement of problematic equipment. Further visits may be required after diagnosing, and will be charged at the same hourly rate.
Create A New Service Request
Please fill out the form below if you have any support related requests. Be sure to be as detailed as possible in your description of the malfunctioning equipment and/or what problems are being experienced. Our team will reach out to you from sales@axiomhometech.com (please add to your allowed email list to avoid spam filters) shortly following your request for scheduling. We will do our best to schedule within two days from your request, however this is not a guarantee.
